Wednesday, October 13, 2010

Facebook | State Farm Insurance

Facebook | State Farm Insurance: "Brett Hudson I have a question: Why does the State Farm CEO Ed Rust, Jr think it's ok to tell his PR folks to send out self-serving PR emails containing the FULL NAMES of two little girls, plus contact info, & other personal information... especially considering that these people were State Farm Policyholders? Shame on you, State Farm! Stealing from a widow & little girls! ---> http://bit.ly/SFSucks"


Brett Hudson I have a question: Why does the State Farm CEO Ed Rust, Jr think it's ok to tell his PR folks to send out self-serving PR emails containing the FULL NAMES of two little girls, plus contact info, & other personal information... especially considering that these people were State Farm Policyholders? Shame on you, State Farm! Stealing from a widow & little girls! ---> http://bit.ly/SFSucks

Facebook | State Farm Insurance

Facebook | State Farm Insurance: "Brett Hudson Ellen, Watch how fast they delete this:"

(click link for complete article)

  • Brett Hudson
    Ellen, Watch how fast they delete this:


    Have a dispute with State Farm Insurance? Find a Lawyer here:http://www.badfaithinsurance.org/lawyer_directory.html


    "State Farm Sucks" is going on the road & taking the "State Farm Sucks Campaign" to ...See More

    28 minutes ago ·

  • Brett Hudson Seven minutes, & counting..... :)
    20 minutes ago ·

  • Brett Hudson
    BTW, Ellen: Ed Rust makes over 13 million. He got a raise after ripping off all those Katrina victims. State Farm cried "poor mouth", but actually profited billions. State Farm bilked the US Taxpayers for millions by shoving responsibil...See More

    16 minutes ago ·

  • Brett Hudson ‎26 minutes.... wow, someone must be having dinner. :P
    about a minute ago ·

Facebook | State Farm Insurance

Facebook | State Farm Insurance: "Ellen Bedrosian You have got to be freaking kidding me. State Farm has the unmitigated gall to ask for an 18% increase in car insurance rates in NJ???? You can bet I'll take my business elsewhere, and that includes my homeowners policy too. $10 million isn't enough for CEO Rust?? How long will it take you to delete this?
8 hours ago � Comment � Like � Flag"

(click link for complete article)


Ellen Bedrosian You have got to be freaking kidding me. State Farm has the unmitigated gall to ask for an 18% increase in car insurance rates in NJ???? You can bet I'll take my business elsewhere, and that includes my homeowners policy too. $10 million isn't enough for CEO Rust?? How long will it take you to delete this?

8 hours ago · · · Flag

    • State Farm Insurance
      Ellen, we encourage open conversations on our page and only delete comments that break our community guidelines.


      As for the increase, we are seeing higher claims costs in New Jersey, so an increase is necessary to be able to continue paying policyholders' claims.

      7 hours ago · ·

    • Ellen Bedrosian
      Just make less profit. Did that ever occur to you? I haven't had an accident in 20 years. I know all about the "spread the risk" concept. It's really amusing to me that people who are against universal health insurance and the mandatory purchase to "spread the risk" bend over and let the car insurance companies stick it to them for the same concept. I have written to the NJ insurance ombudsman and the newspapers telling them of this gouging of consumers. I got a quote from esurance for $200 less than what I am paying State Farm now. My agent has been out of the office but you can bet he'll get an earful when he gets back.

      6 hours ago · ·

    • Brett Hudson
      Ellen, Watch how fast they delete this:


      Have a dispute with State Farm Insurance? Find a Lawyer here:http://www.badfaithinsurance.org/lawyer_directory.html


      "State Farm Sucks" is going on the road & taking the "State Farm Sucks Campaign" to BLOOMINGTON, ILLINOIS! http://bit.ly/SFSucks

      Don't say anything negative about State Farm Insurance... they will stalk you: --->
      http://bit.ly/BIG-Brother-SF Big Brother is Watching!

      State Farm Employees: Be a HERO! Be a Whistleblower on State Farm:
      http://bit.ly/dBcgId http://www.badfaithinsurance.org/whistleblowers.html

      12 minutes ago ·

    • Brett Hudson Seven minutes, & counting..... :)
      5 minutes ago ·

    • Brett Hudson
      BTW, Ellen: Ed Rust makes over 13 million. He got a raise after ripping off all those Katrina victims. State Farm cried "poor mouth", but actually profited billions. State Farm bilked the US Taxpayers for millions by shoving responsibility for wind damage onto the Taxpayers by manipulating Engineer reports.

      Eleven Minutes. :)

      58 seconds ago ·

Saturday, October 9, 2010

I noticed a while back that State Farm was deleting certain comments & questions from their Facebook page, but leaving others.  It seems that they left negative comments that they could publicly respond to & "offer" to "look into", but deleted things that they were apparently ashamed of. 


One of the worst things I noticed were the reactions of State Farm Agents, Employees, & Family Members to a 13 year old girl.  The 13 year old is the daughter of a State Farm Customer that was cheated by State Farm. 


Her comments were met with negativity, abuse, innuendo, a "blame the victim" mentality as she was verbally lynched by many of State Farm's Agents, Employees, & Contractors.  One commenter even made inappropriate comments about this little girl's "boobs". 


I noticed that State Farm left their henchmen "off the chain" (for a while, anyway), to attack the child.  Later, State Farm apparently deleted their comments attacking the girl.


This was explained to me later, when I saw a video produced about State Farm's Social Media Strategy, in which a State Farm Employee Kelly Thul stated, "if you let some on the negative things come through you end up in this really pleasant situation where other people come to your defense..."


Is it a "really pleasant situation" when State Farm Employees, Contractors & Family Members attack a child?  Is State Farm proud of this behavior?  



State Farm Censors Negative Comments & Questions on Facebook:


I see where State Farm talks about removing one comment for profanity, but why does State Farm delete the other comments & questions that do not contain any bad language?